Xfinity payment arrangement

New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network …Xfinity Community Forum. TV. ... 1 Message. Monday, May 2nd, 2022 2:55 AM. Closed. Payment arrangement. Hello, my internet was suspended earlier today. I decided to do the payment arrangement and I set all of it up at 9:00am this morning, it’s now 10:54pm and it has yet to turn back on like they said they would. I can’t even get ahold to ...Payment Arrangement not honor. I am past due, but the system/app gave me a chance to do a payment arrangement so I went and got it set up for the 25th of sep. (which was the furthest it allowed me go), This was done on the 9th of sep, I have an email confirming this. So it's the 16th and my services have been suspended/cancel, try to chat with ...XfinityBrie. To manage scheduled payments, including cancelling them, follow the steps below: Click on the Settings tab at the top of the My Account screen. Under Bill Settings, click Scheduled Payments. Click Manage to change the amount, date, or payment method of a scheduled payment. Click Cancel Payment to cancel a scheduled …You may set this up or use the Xfinity Assistant on that page for additional help. (https://comca.st/3ygGRB0) If your account is past due you may set up a payment arrangement (if eligible) which will give you an additional 10 days past the disconnection date. Please note that a scheduled payment is NOT the same as a payment arrangement.Payment arrangement extension xfinity mobile">Payment arrangement extension xfinity mobile. ... Xfinity Support Support Account & Billing Automatic Payments and ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Xfinity Community Forum. Customer Service. Billing. Payment arrangement. U. user_48e7f7. Visitor • 1 Message. Thursday, October 20th, 2022 4:45 AM. Closed. Payment arrangement. I would like to get some more time to pay my bill this month on 26th ?In your chat with Xfinity Assistant, select I'd like to see my payment options. To proceed with setting up an installment plan, select Installment plan. If you're ready to move forward with making a $50 payment and setting up an installment plan, select I'd like to sign up, then Sign up. On the Installment plan page, select the minimum ...A scheduled payment is just scheduling a payment for a specific amount and time. A payment arrangement is when your services could be interrupted, and you want to extend your payment date to avoid interruption. The best place to start is your Xfinity My Account, https://comca.st/3dEaBQY. Are you able to login get to the billing …Thanks to the internet, it’s possible to move money around both securely and conveniently when you need to make a purchase or pay a bill. If you arrange an online payment either from or to your account, be ready for it to process relatively...To send a direct message: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.Jul 10, 2023 · Thank you for reaching out to our Xfinity Community Forums. We can totally understand the need to have your internet service up and running, especially when your need is so important. In order to check for eligibility for a payment arrangement, and to get it set up you will need to use the Xfinity Assistant. So I have Xfinity Mobile and Internet. Im past due on both (lost my job) and I’m trying to set up a payment arrangement for my Mobile account. When I go on the app, it directs me to a chat bot. When I talk to the chat bot, it gives me a number to call. When I call that number, it ONLY gives me my Internet options. Nothing about my Xfinity mobile.If not, go to the Settings page and find Bill Settings in the left-hand menu. Then, click Billing Cycle. 2. Click View Details*. * Note: If you don’t see View Details, you’re not eligible to change your due date. 3. Choose the day of the month you’d like for your due date. Pick a date between the 1st and the 28th.Pay online or with the Xfinity app. Click on the account icon in the upper righthand corner of Xfinity.com to pay your bill, check your balance, see your billing history, sign up for automatic payments and paperless billing, and so much more. All online, available 24/7. Check out your account online, download the Xfinity app, or say “my ... Since this is related to Xfinity Mobile, I would have to direct you to our Xfinity Mobile support. You can reach them by phone at 1 (888) 936-4968, through their website https://comca.st/3qkcoeX, or you can reach out to our Xfinity Mobile Facebook page at https://comca.st/2Rpz9iQ, and they would love to assist you! 0. 0.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears.Comcast Business Mobile was designed with business agility in mind, featuring the choice to pay for only what you need, the freedom to change data options or add new lines as teams grow, and the reliability of nationwide 5G and millions of secure Wi-Fi hotspots. ... giving them the freedom to find the right mobile plan for their unique needs ...I made a payment arrangement with xfinity to pay a week late. I was assured my service would stay on… no problem! The next day- service is off. Person assured me it won't ever happen again, restores my service and sets up arrangement. It's out the next day. Agent says I have one day to pay it and I made the wrong arrangement date!!Updating your payment method. Xfinity-billed subscribers can update their payment information on the Xfinity My Account mobile app or on xfinity.com. BACK TO TOP . Switching plans. If you are subscribed to Disney+ through Xfinity, you can upgrade to a Disney Bundle plan at any time from your Disney+ Account page. Please note that other plan ...XfinityBrie. To manage scheduled payments, including cancelling them, follow the steps below: Click on the Settings tab at the top of the My Account screen. Under Bill Settings, click Scheduled Payments. Click Manage to change the amount, date, or payment method of a scheduled payment. Click Cancel Payment to cancel a scheduled payment entirely.Quick Pay. Make an easy and secure one-time bill payment without signing in.Sign in to your Xfinity Mobile account and go to the Devices tab. Select the device associated with the phone number you want to transfer to a new carrier. Scroll down the page to Transfer your number, cancel this line. Select Learn More. Select an active line, so we can send you a text message with your security PIN.For those who don't know, Comcast has a flexible repayment plan for easy payment. the importance is that it will still help keep your Comcast service active. It's advisable to get in touch with them at (888) 936-4968 to set up a plan. A representative will be assigned to you to set up a payment plan you're comfortable with.View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile.I have a payment arrangement set for tomorrow 11/29. However they just disrupted all of my services this morning on 11/28. ... and once you click on that icon, you should be able to search "Xfinity Support", which should then give you the ability to send us a message. Thank you in advance, and I look forward to speaking with you! 1. 0. U. user ...To proceed with setting up an installment plan, select Installment plan. If you're ready to move forward with making a $50 payment and setting up an installment plan, select I'd like to sign up, then Sign up. On the Installment plan page, select the minimum payment due ($50.00), or enter a larger amount if you'd like.grand rapids mi weather
Comcast Xfinity bundles offer a great way to save money and get the most out of your home entertainment and internet needs. With a variety of packages to choose from, you can find the perfect bundle for your lifestyle and budget.How do I make a payment arrangement with Comcast? How To Schedule a Payment. Click on the Settings tab at the top of the My Account screen. Under Bill Settings, click Scheduled Payments. Click Schedule a Payment. On the next page, select the amount you’d like to pay, a payment date other than your regular bill due date, and choose a payment ... Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...Thank you for reaching out to our Xfinity Community Forums. We can totally understand the need to have your internet service up and running, especially when your need is so important. In order to check for eligibility for a payment arrangement, and to get it set up you will need to use the Xfinity Assistant.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itI was told it was due to a new bill generating. The original arrangement was done BEFORE the new bill generated. Now my service is cut off and I can't extend my payment by 5 days to restore the service. Why was my original arrangement not honored and WHY DID THE 800 number tell me there was no proof of the arrangement or calls prior to Thursday?Write to Xfinity to Cancel Your Internet. You can send a letter to Xfinity to cancel your service. Make sure your letter includes your full name, the service address, account number, and a phone number where Xfinity can reach you. Mail your letter to this address: Comcast Cable. ATTN: Service Change Requests.Article | Comcast Business SupportPayment Arrangement not honor. I am past due, but the system/app gave me a chance to do a payment arrangement so I went and got it set up for the 25th of sep. (which was the furthest it allowed me go), This was done on the 9th of sep, I have an email confirming this. So it's the 16th and my services have been suspended/cancel, try to chat with ...sportstats results
3.4K Messages. 11 minutes ago. Hello, @user_00c36e! Thanks for reaching out to us on the forums! I apologize to hear that your services have not been turned back on. Usually, when you make the arrangement it can take up to 15 minutes for it to put the service back on. Did you happen to receive an email saying the payment arrangement was set up? 2.Learn about making one-time payments instead of automatic payments for an Xfinity Mobile bill. We understand that life happens, and sometimes you need more time to make a payment. I would recommend reaching out to the experts at our Xfinity Mobile Team, and they would be happy to see what payment options we have available You can reach them at, SMS Text Message: 1 (888) 936-4968. Phone: 1 (888) 936-4968.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near ...Select Chat Options to launch the Xfinity Assistant. From the Assistant type "I'd like to see my payment options." Follow each step from here. A $50 payment is required to start a payment plan. If you are eligible for a payment arrangement you can set this up in the Xfinity app as well or when using the automated system when calling 1-800-Xfinity.I made a payment arrangement that I couldn’t keep. I called customer service to left them know. I was told to pay $77.84 and cancel my original arrangement. Then I would not be disconnected the next morning. But when I went on the app to cancel the previous arrangement I couldn’t see where I could do so.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.For those who don’t know, Comcast has a flexible repayment plan for easy payment. the importance is that it will still help keep your Comcast service active. It’s advisable to get in touch with them at (888) 936-4968 to set up a plan. A representative will be assigned to you to set up a payment plan you’re comfortable with.Comcast Identity Management Portal Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. lewis capaldi someone you loved lyrics
This is what I'm talking about. My kids have class today and They can't login due to this. I was told that since I set up my payment arrangement and my bill was due on the 16th I am allowed at least 10 days past the due date to make a payment. And yet I'm still disconnected. I've been on the automated line for over an hour trying to reach a person.Jun 15, 2023 · Also, your payment history may affect the payment methods you can use. Keep in mind that: When making a payment arrangement, you commit to pay with the selected payment method on the chosen date. Payments start to process at 12 a.m. ET on the scheduled payment date. Payment arrangements, or payments scheduled to post after your original bill ... Other Payment Options (Third-party fees will apply): Use My Account or Kubra EZPay with your credit/debit card. Residential customers will incur a $1.50 fee or non-residential customers a 2.2% fee. Customers using their mobile device can pay with Apple Pay or Google Pay. Pay with credit/debit card. Learn more about credit/debit card payments.To find out when a device will be eligible for an Early Upgrade: Log in to your account. Click on the device you wish to upgrade. Click Replace your device or scroll to the Device Upgrade section. Click the Learn More button to see when your phone will be eligible for upgrade.No. Once a repayment plan is a created, changes cannot be made. Xfinity Mobile only allows one active repayment plan per account. What happens if I make a one-time payment before my next installment? By making a one-time payment, you can pay down the balance covered by your repayment plan.If you forget to or cannot pay your Xfinity bill on the due date, the company will charge you a $10 late fee. After that, they offer a two-week grace period for the payment to be made. After these two weeks, Xfinity may limit or disconnect your service entirely.Effective Option. One of the primary benefits of Xfinity prepaid is that it is a cost-effective option for customers. Unlike traditional postpaid plans where you pay at the end of each month, with Xfinity prepaid, you pay upfront for your services. This means you can control your spending and avoid unexpected bills at the end of the month.XfinityBrie. To manage scheduled payments, including cancelling them, follow the steps below: Click on the Settings tab at the top of the My Account screen. Under Bill Settings, click Scheduled Payments. Click Manage to change the amount, date, or payment method of a scheduled payment. Click Cancel Payment to cancel a scheduled …Discover how to manage your services, update passwords, pay your bill, view statements, and more. View Billing Information Manage Premium Channels Move or Transfer Service. Account Management. Billing & Payments. Managing Your Service.Payment Terms & Conditions. By submitting a payment, you agree to the following: 1. You authorize Comcast to debit your bank account/debit card or charge your credit card for the total amount and date shown. 2. You authorize Comcast to credit your specified bank account or credit card in the appropriate amount for any refunds or other billing ...September 18, 2023. Missing payments can cause issues with your Xfinity Mobile service. Since your payments happen automatically through automatic payments, a missed payment usually just means that you need to verify the information you have on file in your account. Once your card is updated, any outstanding balance will be charged immediately ...Making Device Payments. Device payments are charged automatically to the same card you have on file for other Xfinity Mobile charges. You'll see your device charges on your monthly billing statement. Making additional payments on your device may reduce or eliminate the monthly bill credits you’re receiving if you qualified for promotional ...Speed Details. To help you better understand what download speeds can be expected over WiFi with your service, we've calculated the expected WiFi throughput of some of today's leading devices using millions of speed test results. You can look up the expected speed of your device and other popular devices using our Xfinity xFi Speed Test tool.To set up a payment arrangement, follow these steps: Lookup for payment options near the "red dollar" icon inside your Xfinity online account. Signs into get …<link rel="stylesheet" href="styles.d6a3929778ab30ad.css">Dec 8, 2022 · Making Device Payments. Device payments are charged automatically to the same card you have on file for other Xfinity Mobile charges. You'll see your device charges on your monthly billing statement. Making additional payments on your device may reduce or eliminate the monthly bill credits you’re receiving if you qualified for promotional ... Sign in to your Xfinity Mobile account and go to the Devices tab. Select the device associated with the phone number you want to transfer to a new carrier. Scroll down the page to Transfer your number, cancel this line. Select Learn More. Select an active line, so we can send you a text message with your security PIN.palm beach fl weather
Select Pay Now. Select the payment amount and the date you'd like to pay. Note: If your account is currently delinquent, you'll see an option to set up a payment arrangement for the specific amount needed to restore or prevent interruption of your service. Select a stored payment method or use a new method. If you choose New credit/debit card ...If you are past more than 30 days you can set up a payment arrangement via the MyAccount app or reach out to us privately to help you set one up. 2. 1. U. user_687d33. ... Hello @user_687d33 thank you so much for contacting our team over our Xfinity Forums. I would love to take a look into your account to confirm that information for your area.1 Message Monday, September 11th, 2023 9:03 PM Payment arrangement I set up a payment arrangement for my past due balance in order to restore service. I set the payment for next week (9/18/23) but my service is not restored. It's been over an hour. My app says my wifi is on and working but nothing is loading on my computer, tablet, or phone.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Hi, @user_51184c!Thank you for connecting with us here! I'm sorry about the trouble with the payment arrangement. If you need more time to pay your bill and you’re eligible to do so, you’ll see a banner on the Billing page of https://comca.st/3AQr4b7 that lets you know the latest date you can pay by. When you click Make a payment, select …Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. I set up a payment arrangement for my past due balance in order to restore service. I set the payment for next week (9/18/23) but my service is not restored. It’s been over an hour.Xfinity Community Forum. Customer Service. Customer Service. Payment arrangement. U. user_f44029. Visitor • 10 Messages. Saturday, June 25th, 2022 3:49 PM. Closed. Payment arrangement. I made a payment arrangement for my past due but my wifi still wont turn on ?????Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Upon adding the payment arrangement services will be restored as follows: Xfinity TV and Xfinity Internet are restored immediately. Xfinity Voice may take up to 24 hours. Xfinity On Demand (XOD) and Pay Per View (PPV) purchases won’t be available until the Payment Arrangement is complete. Upon completion of the Payment …Xfinity AssistantLearn how to pay your Xfinity Mobile bill.Here is some info on scheduling a payment or making a payment arrangement: https://www.xfinity.com/support/articles/schedule-payment Your account is showing as eligible for a payment arrangement: Log into xfinity.com/myaccount Select Billing, then Bill and Payment Settings Click on Schedule a PaymentPayment Arrangement not honor. I am past due, but the system/app gave me a chance to do a payment arrangement so I went and got it set up for the 25th of sep. (which was the furthest it allowed me go), This was done on the 9th of sep, I have an email confirming this. So it's the 16th and my services have been suspended/cancel, try to chat …noah total dramaLearn how to pay off a past-due balance on a convenient date while keeping your Xfinity services with flexible payment options. Find out if you're eligible, how to set up a payment arrangement with Xfinity Assistant, and what to expect from the process.AutoPay is a free service that automatically deducts payments from your debit card or linked bank account to pay your T-Mobile bill. You may also get monthly bill credits for up to eight lines on a qualifying plan when AutoPay (with an eligible payment method) is active for your entire billing cycle. Prepaid customers, use the Refill your ...Thursday, December 15th, 2022 5:42 PM Closed Payment arrangement Good afternoon. 2 days ago, I had set up a new payment arrangement to pay my past due amount on December 23rd. At the time, the arrangement was accepted, so I assumed that my internet would stay on until the 23rd. Instead, my internet was cut off yesterday.Our team can take a further look at your payment arrangement. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary • Click the "Peer to peer chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.If you have automatic payments set up, they'll automatically update to match your new due date. The change needs to be made by the person in the home with the "primary" username Xfinity ID (usually who your account is under). If you need to, you can look up your Xfinity ID or reset your password. Not sure which one is your primary …Yup, $100. Whether it's $10 or $200, that's an extra slap to your wallet. We can't blame you for avoiding paying for extra data, and luckily there are a few things you can do. Enroll in Xfinity's unlimited data program for $60 to $80 a month. Wait 12 months—your one freebie of data cap overages resets after a year. 3.Eligible households get 75 Mbps download speeds with free in-home Wi-Fi for $9.95 per month (plus tax). You'll also have access to Xfinity Wi-Fi hotspots and get the option to purchase a low-cost computer. Xfinity also participates in the Affordable Connectivity Program (ACP). Eligible households can get up to $30 per month off any internet plan.There's no lengthy contract with Xfinity Prepaid internet. Instead, you pay for what you need by the month or week. For 30 days of service, you'll pay $45, while seven days costs $15. ... It's also more expensive than the Xfinity plan, coming in at $50/month. A benefit of this plan, though, is the lack of equipment costs—Cox gives you a ...So I've been long time customer with Comcast and have been sick for 2 weeks now. I set up a payment arrangement and wasn't able to pay. I only need 2 more weeks and I can pay the whole balance. All the people I talk to say there is no second option or anything they can do for me.I just want to set up a payment plan. I am the only user on my account, but it is telling me that the "Primary User" is the one who has to set up the…High speed. Internet Essentials has connected over 10 million low-income households for over 10 years to fast, reliable internet. Get speeds up to 50 Mbps for only $9.95/mo — good for online learning, working from home, video calling, and other essentials. Get started.I was told it was due to a new bill generating. The original arrangement was done BEFORE the new bill generated. Now my service is cut off and I can't extend my payment by 5 days to restore the service. Why was my original arrangement not honored and WHY DID THE 800 number tell me there was no proof of the arrangement or calls prior to Thursday?garden hire spares
Select Pay Now. Select the payment amount and the date you'd like to pay. Note: If your account is currently delinquent, you'll see an option to set up a payment arrangement for the specific amount needed to restore or prevent interruption of your service. Select a stored payment method or use a new method. If you choose New credit/debit card ...Nov 12, 2021 · 2 Messages. 2 years ago. I am seriously disappointed in xFinity. I entered an installment plan to pay my past due and made the $50 payment. Everyday they continued to disconnect my service and I had to call and get it reactivated. This went on for almost a whole week, and I was getting reassured it would stop. Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. With over 1,000 stores across the United States, finding a Xfinity store near you is easy. Here’s how to find the near...Disclaimer: Xfinity Mobile requires residential post-pay Xfinity Internet. Line limitations may apply. Equip., intl. and roaming charges, taxes, and fees, including reg. recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if Xfinity TV, Internet, or Voice post-pay services not maintained. Pricing subject to ...Xfinity Mobile ... LoadingPayment Terms & Conditions. By submitting a payment, you agree to the following: 1. You authorize Comcast to debit your bank account/debit card or charge your credit card for the total amount and date shown. 2. You authorize Comcast to credit your specified bank account or credit card in the appropriate amount for any refunds or other billing ...Something went wrong. I wasn't able to load. Please refresh to try again. RefreshXfinity prices vary depending on location and maximum speeds (the faster the maximum speed, the more expensive the plan). Prices range from /month for 25Mbps to $80/month for 2Gbps (2,000Mbps). Xfinity discounts most plans at an introductory rate that lasts 12 months. Anybody signing up with this internet provider should expect a price increase ...Hey there, @user_f7714d, thanks for reaching out through Xfinity Forums regarding your payment arrangement. We would be happy to take a look at your billing details. You have reached the right place! Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top …Suggest a Pay-For-Delete Arrangement. When you’ve already verified that the debt belongs to you, now it’s time to negotiate. This arrangement requires Comcast to erase your collection entry when you make the payment. You don’t even need to complete all the payments because Comcast will be willing to take what you can offer them and …Phone Plan Price; Xfinity Extra TV + Internet 400 + Voice 400 Mbps: 125: Unlimited: $99.99. Xfinity Preferred TV + Internet 1000 + Voice 1000 Mbps: ... Overage charges are issued if you go over your limit. However, with Xfinity Internet, there's an option to pay extra for unlimited data. Download speeds: Speeds may vary depending on where you ...chewy jobs remote
Payment arrangement extension xfinity mobile">Payment arrangement extension xfinity mobile. ... Xfinity Support Support Account & Billing Automatic Payments and ...Comcast executives value Hulu "significantly higher" than $27.5 billion, and possibly up to $50 billion, one of the people said. That's down from around $60 billion during the pandemic, the ...Xfinity Community Forum. TV. ... 1 Message. Monday, May 2nd, 2022 2:55 AM. Closed. Payment arrangement. Hello, my internet was suspended earlier today. I decided to do the payment arrangement and I set all of it up at 9:00am this morning, it's now 10:54pm and it has yet to turn back on like they said they would. I can't even get ahold to ...Ingresa en tu cuenta para aprovechar Xfinity de Comcast al máximo. Disfruta y administra los servicios de TV, Internet de alta velocidad, teléfono y seguridad para el hogar que funcionan perfectamente en conjunto, cuando y donde quieras y en cualquier equipo.CABLE / INTERNET / CELL PHONE. AT&T: For the next 60 days (as of March 13, 2020), AT&T will not terminate service and will waive late payment fees of any wireless, home phone or broadband residential or small business customer due to an inability to pay their bill as a result of the coronavirus pandemic. Comcast/Xfinity will not disconnect a customer's internet or voice services or assess ...